Effective Date: 29 July 2025
This Privacy Policy applies to: [https://capitalhaveninvestments.com.au] (“the Site”)
Operated by: Capital Haven Investments (“we”, “us”, or “our”)

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information such as:

• Full name

• Email address

• Phone number

• Billing and mailing addresses

• Information you provide when submitting a form, booking a consultation, or making an enquiry

We may also collect non-personal information such as:

• Browser type and device

• Pages visited

• Referring websites

• General usage patterns via cookies and analytics tools

2. How We Collect Information

We may collect information through:

• Website forms (e.g. enquiry, booking, subscription forms)

• Consultation requests or service purchases

• Email communications

• Cookies and similar tracking technologies

3. Why We Collect It

We collect and use your personal information to:

• Deliver our services and consultancy support

• Respond to your enquiries or requests

• Process payments and manage bookings

• Improve website functionality and user experience

• Send newsletters or promotional material (only if you have opted in)

4. Disclosure of Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party providers (e.g. website hosting services, payment gateways, CRM platforms) to help operate our business and provide services to you.

We may also disclose information:

• When required by law

• To protect our rights, property, or safety

5. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to:

• Monitor website traffic

• Personalise content

• Enhance user experience

You can control cookie settings in your browser. Please note that disabling cookies may affect certain features on our site.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for the content, policies, or practices of these third-party sites. We encourage you to review their privacy policies separately.

7. Security

We take reasonable technical and organisational measures to protect your personal data from misuse, loss, and unauthorised access or disclosure. However, please be aware that no internet transmission is completely secure.

8. Access and Correction

You have the right to access or request correction of the personal information we hold about you. To do so, please contact us using the details below. We will respond to your request in line with legal obligations.

9. Contact

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Email: sussan@capitalhaveninvestments.com.au
Phone: [Insert Phone Number]